Language lessons across Australia & New Zealand

Call us! +61 (03) 8652 1381

Listen & Learn Privacy Policy

As a company, Listen & Learn (Australia) (“we”, “us” or “our”), is committed to providing you with high-quality service and total transparency. We have created the following privacy policy (our "Privacy Policy) in order to outline our pledge to protect and manage any Personal Information you choose to disclose with us.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) regulate how we collect, use, disclose, store, secure and dispose of your Personal Information.

To obtain a copy of the APPs as defined by The Office of the Australian Information Commissioner, please click here:

Additionally, if you have any questions, comments or concerns with regards to our Policy, please do not hesitate to contact us directly:
E-mail: [email protected]
Telephone: +61 (03) 8652 1381
Who are we?
Listen & Learn (Australia) is a language company that organises language classes taught by native speaker teachers for individuals and small groups both online and in the classroom at a time and place that work best for the student(s). We are committed to working with our students and customising lessons to fit their needs.
How do we collect your Personal Information?
Whenever you contact us about our Service or you sign-up for our newsletter on our website, we collect Information about you.
What is the Personal Information we collect and how and why do we collect it?
Personal Information refers to any Information that is unique to you. This Personal Information is obtained through e-mail, telephone, fax, our website as well as third parties. The Personal Information we collect may include: your full name, your e-mail address, your address, your postcode, your city, your telephone number, your country of residence, your mother tongue, your nationality, your IP address, and Information about the pages that you have accessed and the time at which you accessed them. When purchasing our services, we do not hold your card information.

The Information we collect may be used to send you Information about services which you have requested, to notify you about changes to our policies and services, to seek your feedback on the services we provide, to process orders that you have made, or to process a job application.

When we collect Personal Information, where appropriate and possible, we will explain why we are collecting this Information to you and how we plan to use it. We store your Personal Information so that it is reasonably protected from misuse, loss, unauthorised access, modification or disclosure.
Who has access to your Information?
As part of the Policy, we ensure that your Information will never be sold or rented to third parties. The only cases in which your Personal Information may be transferred are if we are legally bound to disclose your personal data to enforce, apply or comply our terms of use to protect any of the rights, property or safety for our customers. We will take measures so that your privacy rights remain intact.
Your choices
Unless you have given us permission to do so, we will not be in contact with you for marketing purposes via e-mail, telephone or text. If you would like to modify your communication preferences, you can either unsubscribe from a particular e-mail or get in contact with us at:
E-mail: [email protected]
Telephone: +61 (03) 8652 1381
Links to other websites
There may be links to third party websites on our website. In such case, we are not responsible for any third party's policies or practices. We recommend for you to read their Policies when navigating to a page that is not ours.
We keep this Policy under regular review and up-to-date. This Policy was last updated in April 2018.
Privacy Policy Complaints and Enquiries
If you would like to get in contact with us about anything mentioned in this Policy, find our Information below:

Address: Suite 3, Level 8, 179 Queen St, Melbourne, Victoria, Australia 3000
E-mail: [email protected]
Telephone: +61 (03) 8652 1381
Skype: listenandlearnaus